LEGAL

Privacy Policy

Last updated: April 2026

Community Standards & Zero Tolerance

FullToss has ZERO TOLERANCE for objectionable content or abusive users. When you create an account, you agree to our Terms of Service and Community Guidelines, including the following principles:

  • No harassment, bullying, or threats of any kind
  • No hate speech or discrimination based on race, religion, gender, sexuality, caste, or nationality
  • No sexual, violent, or graphic content
  • No spam, scams, or misleading information
  • No impersonation of other users, athletes, or organizations
  • No content promoting self-harm or illegal activity

Violations of these standards result in immediate content removal and account suspension. Every user has the right to:

  • Flag content — long-press any comment to report objectionable content
  • Block users — instantly remove any user's content from your feed
  • Manage blocks — view and manage blocked users from Profile → Settings → Blocked Users

Our moderation team reviews every flagged report within 24 hours and acts on violations immediately. The app also applies a client-side content filter on all user-submitted comments to block slurs, explicit content, and severe threats before they are posted.

1. Information We Collect

Account Information:When you sign in with Google or Apple, we receive your name, email address, and profile photo. Apple users may choose to hide their real email address via Apple's Private Email Relay.

Profile & Preferences: Your chosen username, bio, avatar, banner image, favorite team, favorite players, and any private player personalizations (nicknames, photos) you create as a Fulltoss Pro user.

User-Generated Content: Comments, replies, upvotes, downvotes, social posts, and reports you submit in the App.

Usage Data & Analytics: Screens viewed, features used, matches opened, dwell time, buttons tapped, errors encountered, and in-app actions such as following, commenting, voting, and earning Punya reputation.

Device & Technical Information:Device type, operating system, app version, language, region, a Firebase Installation ID, a Supabase user ID, and — if you grant App Tracking Transparency permission on iOS — your device's Advertising Identifier (IDFA/AAID).

Purchase & Subscription Data:If you purchase Fulltoss Pro, our payment processor (RevenueCat via Apple In-App Purchase or Google Play Billing) provides us with your subscription status, product ID, entitlement state, and purchase history. We never receive your credit card or payment credentials.

Crash & Diagnostic Data: When the App crashes or encounters an unhandled error, we collect a crash report (stack trace, OS version, app version, and your user ID / email so we can reproduce the issue). This is used strictly to debug and improve stability.

2. How We Use Your Information

  • To provide and maintain the App
  • To personalize your experience (favorite teams, followed matches, Pro features)
  • To enable social features (comments, follows, Punya reputation, blocking, reports)
  • To process your Fulltoss Pro subscription and restore purchases across devices
  • To send notifications about matches, replies, and account activity (with your permission)
  • To serve and attribute advertisements within the App (see section below)
  • To improve the App, measure feature adoption, and develop new features
  • To detect, prevent, and investigate abuse, fraud, or violations of our Community Guidelines

3. Advertising & App Tracking Transparency (iOS)

The App displays native in-feed advertisements via Google AdMob to support the free tier. Fulltoss Pro subscribers see no advertisements.

On iOS 14.5+, Apple requires us to ask for your permission before we use your device's Advertising Identifier (IDFA) for cross-app tracking. This is done through Apple's standard App Tracking Transparency prompt:

  • If you tap "Allow": AdMob may show personalized ads using your IDFA and may share measurement data with advertisers.
  • If you tap "Ask App Not to Track":AdMob will show only non-personalized ads and will not receive your IDFA. The App remains fully functional.

Regardless of your choice, Apple's privacy-preserving SKAdNetwork framework may still attribute ad installs to advertisers without identifying you personally.

You can revoke tracking consent at any time from iOS Settings → Privacy & Security → Tracking → Fulltoss.

4. Third-Party Services

The App integrates the following third-party services. Each processes data under its own privacy policy:

  • Supabase — Database, authentication, and file storage (hosted on AWS)
  • Firebase (Google) — Real-time match data (Realtime Database), usage analytics (Firebase Analytics), crash reporting (Crashlytics), and push notifications (Cloud Messaging)
  • Google AdMob — In-app advertising. May use your IDFA/AAID if you grant tracking permission
  • Sentry — Crash and error reporting, including your user ID and email for debugging
  • RevenueCat — Subscription management and purchase validation for Fulltoss Pro
  • Apple / Google Sign-In — Authentication providers
  • Apple In-App Purchase / Google Play Billing — Payment processing for subscriptions
  • Sportmonks & Roanuz — Live cricket data providers (no user data is shared with them)
  • Cloudflare — API hosting and edge delivery

5. Data Sharing

We do not sell your personal data. We share data with the third-party services listed above only as necessary to operate the App. AdMob may receive your IDFA (only with your ATT consent on iOS) to deliver and attribute advertisements. We may disclose information if required by law, to enforce our Terms, or to protect the rights and safety of our users and the public.

6. Data Storage & Security

Your data is stored in Supabase (hosted on AWS) and Firebase (hosted by Google). All network traffic between the App and our servers is encrypted in transit using TLS 1.2 or higher, and data is encrypted at rest. While we take industry-standard precautions, no method of electronic storage or transmission is 100% secure.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account from the App, we permanently delete or irreversibly anonymize your personal data within 30 days. Your comments may remain visible in conversation threads with your username replaced by "[deleted user]" to preserve thread context for other users. Aggregated and anonymized analytics data may be retained indefinitely.

8. Your Rights

  • Access: You can view your profile, comments, and activity in the App at any time
  • Deletion: You can delete your account and all associated personal data from Profile → Settings → Delete Account
  • Correction: You can update your profile information, username, and preferences at any time
  • Opt-out of Tracking:iOS users can deny the ATT prompt or revoke consent in Settings → Privacy & Security → Tracking
  • Disable Analytics:You can limit ad personalization and analytics sharing via your device's OS-level privacy settings
  • Opt-out of Notifications: You can disable push notifications from your device settings

9. Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account or provided us with personal information, please contact us at the email below and we will delete the account and data promptly.

10. International Users

The App is operated from India and data is processed on infrastructure in multiple regions (AWS, Google Cloud, Cloudflare). By using the App you consent to the transfer and processing of your data in these locations. Where required by applicable law (for example GDPR in the EEA or DPDP in India) you have additional rights which we honor on request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other reasonable means. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or report a concern, contact us at support@fulltossapp.com.